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G
PG
NC16
M18
Not Rated
 
Action and Adventure
Anime and Animation
Blu-ray
Children and Family
Classics
Comedy
Documentary
Drama
Faith and Spirituality
Asian--Malay
--Hindi
--Tamil
--Thai
--Japanese
--Korean
--Malayalam
--Telegu
Non-Asian
Horror
Independent
Music and Musicals
Romance
Sci-Fi and Fantasy
Special Interest
Sports and Fitness
Television- New
Thrillers

 



FAQ

What is Cinemasutra.com?
View Answer
Cinemasutra.com is Singapore's latest online Disc rental store , providing its members access to over 10,000 Disc titles. For S$34.95 a month, members rent as many Discs as they want, and keep them as long as they want, with three movies out at a time. There are no per-disk charges, no shipping fees, no due dates and no late fees. Discs are delivered for free by post usually by next-day service.


How does it work?
View Answer
With Cinemasutra.com you'll get unlimited Disc rentals delivered straight to your home or office for one low flat monthly fee. Login at the website, add movies to your personal movie queue and we'll ship them to you right away!

a. Create Your Movie Queue on-line from the largest Disc library in Singapore.
b. We'll mail you Discs according to your list.
c. Keep the Discs as long as you want. There are no due dates.
d. After you finish watching a movie, return a Disc in the pre-paid envelopes attached.



How much does it cost?
View Answer
Our most popular plan is the 3-Disk Plan. This plan entitles you to borrow 3 disks at a time for S$34.95 a month. There is NO LIMIT to the number of movies you can borrow in that month. As with all of our plans, there are no additional charges. There are no late fees or due dates and shipping is free in both directions.


Which plans can I choose from?
View Answer
We currently offer the following Disk Plans. Choose the one that best suits your lifestyle!
Disk Plan Name of Plan Rentals (per month) Price (per month)
8 Discs at-a-time Diamond Unlimited! S$94.95
5 Discs at-a-time Platinum Unlimited! S$54.95
3 Discs at-a-time Gold Unlimited! S$34.95
2 Discs at-a-time Silver Unlimited! S$24.95
1 Disc at-a-time Bronze Unlimited! S$14.95



What is the selection of movies like?
View Answer
We have a full range of movies, from the hottest new releases to the timeless classics. Asian, family, romance, action, documentaries, .we've got it all!

While there are no independent sources to verify, our Disc library is recognized as the latest collection of Discs in Singapore. All titles are approved by the Media Development Authority (MDA) and reviewed by the Board of Film Censors.



How does the free shipping work?
View Answer
Add movies to Your Movie Queue and they should arrive in your letterbox in about 1-3 business days. Enclosed with that movie will be a pre-paid business reply envelope. When you're ready to post back the movie to us, simply put it in the business reply envelope and drop it in any SingPost collection box (the normal way you post any other letter). You don't need to pay for any postage as the envelope is already pre-paid by us!

Once we receive the movie, we'll post out the next available movie in Your Movie Queue right away! You will also receive an email once we get your Disc and once another Disc is posted to you.



How do I choose my movies?
View Answer
Login, then click on the Request Movies tab. When you see a movie you'd like to watch, simply click on the ADD button below the title and it is instantly added to Your Movie Queue. Its that simple!

Click on the Your Movie Queue tab to view your personalize list of requested movies. You can have up to 50 movies in this list. You can remove any titles or change the requested priority of any movie at any time.



How are TV series disks shipped?
View Answer
When we receive a returned movie from you, we will ship you the next available movie in Your Movie Queue.

TV Series disks are treated specially within our system. Only the earliest disk in a series is shipped, regardless of its order in Your Movie Queue. This is to avoid shipping you say the 5th disk of a series before we've shipped you the 4th disk (we assume you wouldn't want to watch the 5th disk of a series before seeing the 4th disk).

So if you're wondering why you have all 7 disks of a TV series in Your Movie Queue and why we haven't shipped any to you, now you know it's because the earliest disk in your series is not currently available.



How fast will I get my Discs?
View Answer
We process movies every business day Monday through Friday. If you are due a movie that we have in stock it will be shipped on that very same day. Again, shipping is done by Singapore Post and 95% of our outgoing movies are received by our members within 2 business days. Most of them are received within 1 business day.


How long is the Free Trial membership?
View Answer
Your free trial membership lasts 14 days. After that period expires, you will be automatically billed the monthly membership fee unless you cancel before the end of the free trial period. See the Terms & Conditions for all details.


How many Discs can I rent during my Free Trial?
View Answer
There is no limit to the number of movies you can rent during the free trial period of your membership.


What are the benefits of membership with Cinemasutra.com?
View Answer
Try it out for yourself and we're sure you'll see many of the following benefits:
Save Time! Browse on-line from home or the office.
Convenient! No need to go to the video store anymore
Easy! Free delivery to and from your home by Singapore Post
Save Money! No more buying of expensive Discs.



Can I cancel any time?
View Answer
You can cancel your membership anytime. You must click on cancel at the website and return all Discs to us. Note that we must receive all the disks back from you before your Payment Day. It is your responsibility to ensure there is adequate time for SingPost to deliver the disks back to us.

If you cancel successfully before the end of your free trial period, you will not be charged anything. .



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